I recently went into a store to pick up an order for someone else. When I arrived, I asked for the supervisor of that department by name. She was gone for the day, so a teenager tried to assist me and I proceeded to ask for the order by name and then by description.
The teen was was unaware of the order and asked her two coworkers for help. (Both of them were in their late 50’s.)
Her coworkers just shrugged, said they didn’t know anything and walked away.
So the teenager looked everywhere she could think of, and then asked one of her coworkers for help again.
The elder woman snapped at her and walked away again.
Real leaders know that they can’t fight every battle.
But their values are crystal clear long before they are faced with critical decisions.
So when a situation demands it they don’t hide, cower or flock…
Against: Wasting time and resources
For: Efficiency, effectiveness and growth
Against: Treating humans like disposable toothpaste tubes
Against: Manipulators that seek to serve themselves
Those who to stand, risk being:
But their commitment to a greater good drives them to lead in an uncommon way.
They are the leaders that inspire generations.
Real leaders are like eagles, they don’t flock… You find them one at a time.
For years I’ve been asking executives and hiring managers what their biggest challenge is. At least 90% of the time I get the same answer: “People.” That comment is quickly followed by an explanation about how hard it is to find enough qualified and caring people to do the work.
It is interesting to note that some titled leaders are so desperate for people that they hire anyone that can “fog a mirror” which often results in skill gaps and behavioral issues that can damage their culture and reputation and stunt their growth.
Other titled leaders hold so tightly to a specific checklist of requirements that they miss hiring a stronger applicant that has the passion, drive and emotional intelligence to take their department and organization to the next level.
Often their decision to wait a long time to fill a needed position adds stress to their teams, and doesn’t guarantee a cultural fit, the drive or the fresh perspective that instigate growth.
If your organization is struggling to find smart, caring, committed people that will improve your culture, your service and your reputation then consider this.
Several years ago I had a long but fun job interview. In that interview I was honest with my prospective employer about my strengths, my passions and my need to be challenged.
I pointed to my historical pattern of two years of achieving in a role, before I got bored and needed to learn something new and needed to make a greater difference. (Which usually meant I moved on…)
The interviewer smiled and nodded and shared that he had the same problem. …Until he came to work in this company…
He had my attention.
I had his attention.
And I got the job.
What happens when your executives lie?
What happens when your mid-level leaders lie?
What happens when your employees lie?