I recently went into a store to pick up an order for someone else. When I arrived, I asked for the supervisor of that department by name. She was gone for the day, so a teenager tried to assist me and I proceeded to ask for the order by name and then by description.
The teen was was unaware of the order and asked her two coworkers for help. (Both of them were in their late 50’s.)
Her coworkers just shrugged, said they didn’t know anything and walked away.
So the teenager looked everywhere she could think of, and then asked one of her coworkers for help again.
The elder woman snapped at her and walked away again.
Real leaders know that they can’t fight every battle.
But their values are crystal clear long before they are faced with critical decisions. So when a situation demands it they don’t hide, cower or flock…
This post honors the stands of a REAL LEADER that spent several years working overseas.
- Offered solutions: By reminding peers and executives that they could SIGNIFICANTLY decrease expenses, and increase efficiency, effectiveness, customer retention and revenue by holding people accountable to policies that were already in place.
- Spoke the hard truth: By pointing to the root cause of issues instead of agreeing with popular thinking that only treated symptoms.
- Maximized the resources he had: By playing to his strengths and the strengths of his team and leveraging old assets he kept expensive and critical operations running for nearly an entire year without a budget.
Imagine learning that a very obstinate peer is going to become your new boss. Yes – the opinionated one that is like a dog with a bone and just won’t drop a subject, and almost always opposes your point of view.
To say you are concerned is an understatement! That overwhelming dread you are feeling is fueled by RAW FEAR.