Unrealized Potential and Conflict? 10 Benefits of Bridge Builders

At Home, At Work, and In Our World

Bridge connecting people

Bridge Builders listen to the perspectives of others, instead of fearing their knowledge, experiences and convictions.

With vision, respect and wisdom they connect:

  • Front lines and executives
  • Teams across silos
  • Customers and the organizations that serve them
  • Individuals
  • Communities
  • Nations

Is Generational Diversity in the Workplace Impacting Your Growth?

Or is it something else?

Generational Diversity and Organizational Health

I recently went into a store to pick up an order for someone else. When I arrived, I asked for the supervisor of that department by name. She was gone for the day, so a teenager tried to assist me and I proceeded to ask for the order by name and then by description.

The teen was was unaware of the order and asked her two coworkers for help. (Both of them were in their late 50’s.)

Her coworkers just shrugged, said they didn’t know anything and walked away.

So the teenager looked everywhere she could think of, and then asked one of her coworkers for help again.

The elder woman snapped at her and walked away again.

What’s your litmus test for people: Honesty or skill?

When do you fold ‘em, walk away or run?

Tell a lie once and all your truths become questionable.

Once upon a time I worked for a charismatic leader with a serious set of skills. Someone I learned from constantly and deeply admired …

  • Until I caught him in a lie.
  • And then a second one.
  • A third one.
  • A fourth one.
  • And finally a fifth one.

The crazy part was – I wasn’t hunting for lies. I literally kept tripping into them – all five in a very short amount of time after years of working together.

When I confronted for the last time. He said, “I don’t know how you keep finding these things out.” No denial. No excuses. No apology.

A short time later – I “fired him” by turning in my notice.


Titled leaders and employees can all be tempted to overlook honesty because of skill.

The Great Divide and How You Can Build a Bridge To Cross It

We’ve been back in the U.S. for nearly 6 weeks. Watching the divide we witnessed across the ocean.  Aching as it appears to be growing deeper and wider.

I know I’m not alone in my concern for our country or in my desire to be a part of the solution. Several of my leadership connections have been sharing both struggles and wisdom in their blogs.

Alli Polin, Erin Schreyer, Steve Keating and Jesse Lyn Stoner have each written important articles to help us build bridges across that divide.

  • Each of the image quotes below highlight something from their articles that I found especially powerful.
  • Each of their original articles are linked after each image through their name.

If you are struggling with the current state of our union – I encourage you to:

  • Read each one
  • Watch the Conversation Safari video at the end of this post

And then make strategic choices to be the change you want to see

Strategically NOT THINKING – Is it really safer and easier?

"Unsuccessful people focus their thinking on survival. Average people focus their thinking on maintenance. Successful people focus their thining on progress." -John MaxwellUnsuccessful people focus their thinking on survival.Average people focus their thinking on maintenance.Successful people focus their thining on progress.--John Maxwell

Have you ever worked in a place that is caught in a cycle that is NOT working?

  • But instead of digging for the root cause, titled leaders wave “magic wands” that cause some people to disappear and others to appear?

Have you ever wondered if anyone recognizes that new faces are just another Band-Aid that is being used to cover a growing cancer instead of treating it?

Once upon a time, I had a conversation with someone about a problem that needed to be solved.

We’d faced this problem before.

  • The first solution had been to replace a person.
  • A few months later we were having a very similar problem with a different person.

We both agreed that the problem was not only unresolved, it had gotten worse.  And we agreed that we needed a solution.

  • But we disagreed about what that looked like.
  • I wanted to know why a second person was struggling in the same position that someone else had failed in.
  • He didn’t want to waste time flipping rocks trying to understand why, he simply wanted the new person replaced, as quickly as possible.

When problems surface, it is so tempting to rush for the magic wand.

It may appear to be faster, easier or even the “safest” way to appease the investors or the CEO.

  • However, waving magic wands that make some faces disappear while new faces appear, doesn’t solve deeper issues.
  • And titled leaders that prefer magic wands to real solutions  – won’t be around very long.

Below are two true stories:

 1.  A high-potential employee is constantly promoted within a company for more than a decade. 

When he is promoted again he can’t get the tools and support he needs and begins to struggle. He’s not a quitter and doesn’t know how to fail, so he sacrifices all of his vacation and family time and works instead.  But no matter how many hours he puts in, he is treated as if he is the problem and eventually fired.

Then another high potential/long-term employee is relocated to take the same role, in the same place, with the same leader, in the same environment.

And the cycle begins again…

What if:

  • The employees that are continually recruited for this role are not the problem?
  • The training and support needs to be improved?
  • The culture in that department is causing people to fail?
  • The titled leader in that department is the source of the problem?

*What is it costing the organization to continually lose long-term, high performing employees in this one black hole?  

2.  An owner of a couple of small businesses is frustrated with dwindling profits. 

He blames his staff, treats them badly, moves them to different locations, stalls their vacations and refuses to listen to their feedback.

What if:

  • The employees need more training and more support?
  • The declining business is caused by the owner’s lack of presence and engagement with his customers?
  • His customer are leaving because competitors have better service, pricing, equipment and facilities?

*What is is costing that business owner to continue to operate in this way?  


Please share:  

  • Have you ever worked in a culture that discourages thinking?

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