Leadership 101: Consistent, Fair, Explainable

Several years ago a mentor shared his business plan with me.  In part of it he wrote something he called a STAND.  When I asked what that was, he said it was knowing what you stand for before you are faced with a situation and have to make a choice.

I’ve shared part of his leadership wisdom and how it impacted me in this previous Smart Blog Post:  Why Leaders Need To Practice Compassionate Accountability

For the past several weeks I’ve been focused on another part of his STAND:  “[Tweet “I choose to be Consistent, Fair, and Explainable in all that I do.”]

These are some of the reasons those words are resonating with me again:

I’ve been studying the impact of parents that have a favorite child that is treated differently than the others.  It’s an ugly situation for everyone.  ….Even the favored child.

I’ve been thinking of times I’ve witnessed a boss becoming close friends with some of their employees and how that broke down trust with other employees.  (Even if both the boss and the employee were holding each other to a higher level of accountability, the perception of unfairness was still there.)

I know an executive that is struggling because he makes hard fast rules that sound powerful in his office, however when the rules are challenged or violated that executive avoids confrontation at all costs.

3 Tips for Fully Experiencing Your Story as it unfolds

(Instead of trying to flip ahead)

How badly do you want to know the end of the story?

Have you ever been in the midst of reading a book and just had to look at the last few pages to see how it ends?

Have you ever been at the bookstore and flipped ahead in  the books you are considering, to decide which ending you would prefer to read?

Or do you consistently read the story as it is written:

  • Bonding with a character because of the challenges they are facing?
  • Cheering for them to come through it all, victoriously?
  • Fully experiencing all of the emotions they are feeling?

How about with your own story?

Would you employ, elect or reelect someone like this?

I walked around the corner and into the office. The moment I saw her, I knew I was going to employ her. A high performing employee had referred her.   She was professionally attired, already chatting with others on the team, and I knew that she had an impressive resume.

In spite of everything that looked so positive, I kept the interview consistent with all others. And not surprisingly, she soared through the first few questions.

And then I asked my favorite one.

10 Reasons Strategic Fairness is Worth Your Effort

We’ve all been there…

When our boss hires a friend:

  • Then the friend leverages that relationship to charm their way out of responsibility and accountability.

When laws are created for the good of all:

  • But certain groups are consistently exempt from the law.

When an executive relocates:

Inconsistency is unfair and confusing.  It creates stress, erodes trust, increases frustration, wears people out, decreases ownership and limits potential.

On the flip side of that, fairness:

YOU “EMPOWERED” THEM: 5 Reasons They Aren’t Taking Ownership -Yet!

Leaders, can you relate to this?

Empowerment is one of your core values. It hangs on walls throughout your building.

You’ve hosted meetings, waved your magic empowerment wand and reminded people that they are encouraged to a take greater level of ownership in your business.

However, for the most part your employees aren’t responding.

Below are 5 reasons they aren’t taking ownership –yet!