For more than a decade I’ve been thinking about challenging conversations.

• About the people that avoid them at all costs.
• And about the people that drive over others with their opinions while refusing to listen to another point of view.

How do you usually respond?  (I’ve done both.)

And while I’ve been thinking about the importance of those conversations, I’ve been listening, learning and growing.

Below is a short list of reasons why it is so important for all of us to learn how to have these conversations:

1. Most of us don’t know how to have discussions about difficult topics.
2. FAKING peace and pretending a problem doesn’t exist doesn’t make it go away.
3. Staying in our own little corners and talking to those that think like us, doesn’t build bridges or trust with those that don’t.
4. The blame game never solves anything.
5. BREAKING peace by shouting, labeling and name-calling increases the division.
6. People matter.
7. Truth matters.
8. Compassion matters.
9. Critical thinking matters.
10. Character matters.
11. You have experienced, witnessed, researched and considered things that no one else has.
12. Others have experienced witnessed, researched and considered things you have not.
13. Half-baked solutions based on only part of the information will never solve a problem.
14. The purpose of our freedom is to be able to research, dialogue, learn and problem solve – together.
15. I need to know what you know, and you need to know what I know.
16. We can’t heal the past if we can’t discuss it.
17. We can’t create a stronger future if stay in our own bubbles and refuse to collaborate.
18. Real Peace MAKING makes a stronger future possible.

“ Change never begins “out there”.  It begins with the only person will ever control…   Ourselves.

Will you choose to be part of the solution?

If you live in greater Houston – Please join us for an energy-filled, hope-infused workshop on November 6th from 6:30 – 9 PM.  (People of different races, religions, political parties, ages, educational backgrounds are driving from all sides of Houston to participate.)

Learn more and get your tickets here:

CONVERSATION Safari Houston

I confess that I’m the sort of person that gravitates towards my own tribe. I consciously seek out interactions with people that I perceive to be like me and I imagine that most people are like this. Going where they fit in. The safaris have broken down those barriers. They have allowed me to rub my mind with the minds of women from very diverse backgrounds. I’ve come away knowing that I can have a deep sisterly bond with a lady from a completely different cultural, religious or racial makeup.C.H.
A frequent CONVERSATION Safari Participant from Zimbabwe and the USA

Viktor Frankl survived a concentration camp and said this…

Forces beyond your control can take away everything you possess except one thing, your freedom to choose how you will respond to the situation.

Post Charlottesville conflict continues to fill the airwaves and cyberspace, encouraging chaos and division.

…So how have you been responding?  Are you:

1. Denying that this conflict is impacting real lives, workplaces and communities?
2. Pushing your perspective on others?
3. Sitting in silence and worrying about it?
4. Studying the issues, and then carrying your candle into the darkness, determined to be a part of the solution?

IF YOU SEEK TO BE A PART OF THE SOLUTION:

The process below will help you fully leverage your freedom, while strategically using both your mind and your heart.

Seek FIRST to UNDERSTAND:

1. Your perception and my perception don’t have to be the same to be real to each one of us.
2. You’re NOT listening to someone if you respond by saying,  “It wasn’t me.” – Or – “Look – they are just as bad.”

“ A wise man will hear and increase learning. -Proverbs

CHOOSE COMPASSION:

Sit with those you don’t understand or agree with and listen. Use your ears and your heart, honoring the experiences that are driving their emotions.

1. How old are they?
2. Where have they lived and traveled?
3. How have they personally experienced hate? – Or – How have they been taught to hate?
4. How many years have they been experiencing hate? – Or – Been focused on hateful propaganda?
5. How long does it take you to forgive intentional hate? – Or – Consider a new perspective?

Now let everything they shared soak in.

Did you hear anything you had not considered before? How has your knowledge, compassion and understanding increased?

THINK CRITICALLY:

Deeply consider current events and historical facts.

1. As you review current publications – Are you reading and considering all sides to a story? Are you mindful of specific examples throughout history – where evil people manipulated violence and death to spin the narrative and control the outcome?  Do you identify false news – especially when it is saying what you want to believe or are you being manipulated?
2. If you are struggling with hate speech – Have you ever considered why we have freedom of speech?  How do you use your freedom of speech? Do you know what it is like to live where speaking what you believe is restricted? Have you studied what has happened in countries where this freedom has been taken away? Can you separate hateful speech from hateful acts?
3. When preserving history is important to you – Will you review how history has been preserved in your community? Is the whole story being told about the imperfect humans from different races that shaped our country? …Or are there better ways to do this?

NOW CHOOSE YOUR RESPONSE:

Don’t be surprised if you learn something that softens your heart, or alters your thinking.  Slightly or significantly.  You are growing.

Your brain is  wired to learn. So whatever you think stirs your emotions. Those emotions then direct your behavior and ultimately create your results.

THEN LOOK FOR LIGHT AND SHARE IT:    

Now focus on discovering and sharing how people are communicating, working together and finding solutions –  by doing so, you are sharing vision, offering hope, and generating more light.

One candle illuminates the darkness.

One person can make a difference.

Be that one.

I have used this process with many divisive issues.  Each time has led to a different result.

• Sometimes I started on an uninformed fence, and ended up with an informed opinion.
• Other times, I started in one place, and ended in another.
• And in other situations, my heart has softened greatly toward those that hold a different opinion, even though my mind still holds many of my original views.

If you decide to continue reading below, I will share where this issue has taken me.  

My objective is NOT for you to agree with me.  Instead I want to: 

• Emphasize the importance of leveraging our uncommon freedom – to listen, think, speak, collaborate, learn and problem solve.
• Spotlight the wisdom that comes from strategically balancing the use of both your heart and your brain when these issues arise.

 I’d love to hear from you as you work this process: Where did you start? What are you learning? How are you sharing those learning’s with others?

When New Orleans considered removing Confederate statues:

• I thought of the way the Nazis controlled what people learned – so that they could manipulate what people thought and how they would respond.  As a result, my immediate reaction was that we can’t learn from erased and sanitized history – therefore it would be dangerous and unwise to remove statues.

MY HISTORICAL FILTERS:

I was raised in a state that is 90% white and although I was not surrounded by diversity, I was taught to love my neighbor as myself.

As a child I raged about slavery and racism – but viewed it all as historical.  Almost as if someone had waved a magic wand and suddenly racism disappeared.  (Not at all logical, but what my heart wanted to believe.)

SEEKING FIRST TO UNDERSTAND and CHOOSING COMPASSION:

As an adult I moved to a southern state, and new friends helped me understand that when they were children it was illegal for them to:

1. Use a toilet or to drink from a fountain for white people
2. Eat in particular restaurants and limited seating in other restaurants
3. Attend school with white children
4. Marry a white person
5. Vote

LEARNING: My friends have scars from years of their lives – living what I have only imagined.

A few years later I moved to another southern state and discovered that one of my black friends was afraid to go to a neighboring city in the daylight because the KKK is still terrorizing people there. A few weeks later, a white friend shared that when he moved to the area from another state that he had invited black friends to his home and the KKK warned him not to do it again.

LEARNING: Some of my friends are still living – what I have only imagined.  

Most recently, I spent 4 years living overseas. During that time I lived near and worked with people from more than 50 nations in our world. And deeply treasured our conversations, sharing food, traditions, and learning about each other.

Although most of my experiences were filled with great love and are deeply cherished, I consistently witnessed people from one nation bullying and manipulating people from multiple nations, races and religions.  In each of those moments, I was faced with the choice to believe that every single person from that nation is evil, or to look for the good. I chose the latter. At first I was only able to count 5% of the people I knew from that nation as compassionate, caring and trustworthy. With focused effort that percentage increased to 25%.

LEARNING: If the majority the interactions I had with people of a particular race, nationality or uniform throughout my entire lifetime were negative – Could I still make the hard choice to continue to look for the ones that aren’t like that? Or would I be even a little bit tempted to make the easy assumption that all of them are bad?

THINKING CRITICALLY:

As I explored all sides of this issue I was greatly influenced by a speech given by Mitch Landrieu, the Mayor of New Orleans about why he was removing the statues. It is important to note that I didn’t expect Mitch’s speech to impact my thinking.  I thought he would offer some lame excuse for removing the statues. But his logic resonated. This is some of what he said…

New Orleans is truly a city of many nations, a melting pot, a bubbling caldron of many cultures. There is no other place quite like it in the world that so eloquently exemplifies the uniquely American motto: e pluribus unum — out of many we are one. But there are also other truths about our city that we must confront. New Orleans was America’s largest slave market: a port where hundreds of thousands of souls were bought, sold and shipped up the Mississippi River to lives of forced labor of misery of rape, of torture. America was the place where nearly 4000 of our fellow citizens were lynched, 540 alone in Louisiana; where the courts enshrined ‘separate but equal’; where Freedom riders coming to New Orleans were beaten to a bloody pulp. So when people say to me that the monuments in question are history, well what I just described is real history as well, and it is the searing truth.

And it immediately begs the questions, why there are no slave ship monuments, no prominent markers on public land to remember the lynchings or the slave blocks; nothing to remember this long chapter of our lives; the pain, the sacrifice, the shame… all of it happening on the soil of New Orleans. So for those self-appointed defenders of history and the monuments, they are eerily silent on what amounts to this historical malfeasance, a lie by omission. There is a difference between remembrance of history and reverence of it.

For America and New Orleans, it has been a long, winding road, marked by great tragedy and great triumph. But we cannot be afraid of our truth. As President George W. Bush said at the dedication ceremony for the National Museum of African American History & Culture, “A great nation does not hide its history. It faces its flaws and corrects them.

…Consider these monuments from the perspective of an African American mother or father trying to explain to their fifth grade daughter who Robert E. Lee is and why he stands atop of our beautiful city. Can you do it? Can you look into that young girl’s eyes and convince her that Robert E. Lee is there to encourage her? Do you think she will feel inspired and hopeful by that story? Do these monuments help her see a future with limitless potential? Have you ever thought that if her potential is limited, yours and mine are too? We all know the answer to these very simple questions. When you look into this child’s eyes is the moment when the searing truth comes into focus for us.”

As I pondered his comments, I thought about Holocaust Museums that include the star that every Jew had to wear and Nazi uniforms, flags, and propaganda that helped Hitler promote his agenda. None of it is sanitized, but it is placed in context so we can all learn from it without honoring evil.

Further reading uncovered additional perspectives that have provided more food for thought:

1. Thomas Tappan Thompson the designer of the Confederate flag wrote several editorials about his design,  “As a people, we are fighting to maintain the Heaven-ordained supremacy of the white man over the inferior or colored race; a white flag would thus be emblematical of our cause.”
2. General Robert E. Lee actively discouraged memorializing the confederacy, “I think it wiser,” the retired military leader wrote about a proposed Gettysburg memorial in 1869, “…not to keep open the sores of war but to follow the examples of those nations who endeavored to obliterate the marks of civil strife, to commit to oblivion the feelings engendered.”
3. In Germany there are no statues to honor Nazi leaders and it is illegal to fly the Nazi flag unless it is for historical or film purposes.

CHOOSING MY RESPONSE:

People matter: Red, yellow, black or white. ALL are created by God and precious in His sight. ALL are my neighbors. And ALL make our world richer. Racism and hate don’t belong our multi-cultural country or in our world. So I will stand against it will every cell in my body.

The whole truth matters: There is a way to tell the story of strategic minds, and people who fought causes that they believed were honorable – while emphasizing that it is a failed caused, and that the oppression of others is evil. That story gets richer and more valuable when we are equally devoted to sharing the stories of those that were oppressed, those that fought for freedom, and how all cultures and races impacted our nation.

We can do better.

“ Solutions are found when we seek the whole truth and love.

Image Credits:  Fotolia, iStock

“ Bridge builders close gaps between people and purpose.

Bridge Builders listen to the perspectives of others, instead of fearing their knowledge, experiences and convictions.

With vision, respect and wisdom they connect:

• Front lines and executives
• Teams across silos
• Customers and the organizations that serve them
• Individuals
• Communities
• Nations

As a result, productive conversations across races, religions, and even cultural and political differences are possible.

Bridge Builders:

1. See people not labels
2. Step into the tension between what is, and what could be
3. Explore instead of interrogating
4. Listen to what is NOT being said, as much as what IS being said
5. Recognize pain points
6. Teach truth seeking and critical thinking
7. Increase compassion and understanding
8. Emphasize common ground
9. Encourage collaboration
10. Facilitate problem solving

When a bridge is built:

• People collaborate instead of blocking progress
• Solutions are found
• Healing begins
• Hope is restored
• Growth happens
• Synergy is unleashed
• More bridges are constructed

Our families, workplaces and world need more bridge builders.

If you’d like to make a greater difference, follow the links below to learn more about building bridges with those around you:

• Your boss
• Executives
• Employees
• Peers
• Customers
• A very diverse group of people and opposing views
• A family member that thinks differently
• A new contact who thinks differently
• A complete stranger who thinks differently

Please share:  How has a bridge builder helped you to consider another perspective?  How has that new perspective changed your thinking, your behavior, or your results?

I recently went into a store to pick up an order for someone else. When I arrived, I asked for the supervisor of that department by name. She was gone for the day, so a teenager tried to assist me and I proceeded to ask for the order by name and then by description.

The teen was was unaware of the order and asked her two coworkers for help. (Both of them were in their late 50’s.)

Her coworkers just shrugged, said they didn’t know anything and walked away.

“ Is the generational diversity of your employees impacting your customers?

So the teenager looked everywhere she could think of, and then asked one of her coworkers for help again.

The elder woman snapped at her and walked away again.

The teenager’s voice quivered a bit but she stayed in the game and said, “I don’t know where to look or how to help the customer, you have been here longer than any of us, so you should know the most. I need your help.”

“ Great service people own the problem and involve others, until a solution is found.

I was in awe. It was clear that the teen was frustrated. Heck, I was frustrated with her. But she didn’t give up. She didn’t get nasty. She gritted up, got the help she needed, and I left a few minutes later with the order.

Popular perceptions often indicate that younger generations are the cause of teamwork issues in the workplace.

“ Blaming the generational gap for workplace issues won’t make your company healthier.

What if they are symptoms of a greater opportunity?

Taking the time to understand root causes and doing something about them will help the team experience less frustration, serve customers more effectively and generate higher profits.

Below are 6 places to start:

1. Employee retention:  Is this a daily experience for the teen and if so, how long will she stay in this role?
2. Historical behavior of the teens:  How often have the other teens in the store taken this kind of ownership or do many of them live up to the perception that teens are irresponsible, disrespectful and immature?
3. Historical behavior of the oldest generation: How often have the more mature and experienced members of the staff acted like roadblocks instead of being mentors?
4. Vision:  Has management ever brought the team together and emphasized the value of their diversity as a team? (*See below.)
5. Training and development:  What kind of customer service and teamwork training has titled leadership provided to the staff?
6. Communication and accountability:  Have processes ever been put in place that keep both the team and management informed?  Are those processes used?  How are those processes evaluated?

If you were leading this team what would you do?

* In a recent article about diversity LaRae Quy stated that, “Research has shown that it is a good idea to highlight differences because this tends to make those differences be taken seriously by all members of the team. These were the teams that came up with better ideas than homogenous teams. But, only when they were told to listen to, and respect, the perspectives of their teammates.”

Since our return home from Saudi Arabia, (A place I once feared and had zero desire to move to.)  I have been facilitating a series of workshops for students – sharing what day-to-day life was like while emphasizing critical life, leadership and people skills that they will need throughout their lives.

In each workshop students are given a visual of a natural process that will happen the rest of their lives – as they decide if they have the courage to leave their comfort zones or the grit to survive when life hands them circumstances they can’t control.

“ Learning to embrace life outside your comfort zone is a critical skill.

Some of the questions I’ve been asked about Saudi are worth sharing:

What was the best part?

• Living in an International Compound: Sharing life, friendship, and food with people from more than 50 nations and learning from them.
• Riding motorcycle with men and women from all over the world and getting to experience parts of Saudi that many expats don’t get to enjoy. (Yes – My motorcycle jacket had ½ of an abaya attached to it and could be rolled up when I was on the bike and rolled down when I was off the bike. Allowing me to be respectful and safe while enjoying time on the bike with my husband.)
• Vacationing in 11 countries besides Saudi and Bahrain in the 4 years we were there.

What was the hardest thing for you?

In order to say yes to living there I adjusted my expectations – intentionally trying not to expect things that I would expect at home. Most of the time that plan worked. Although, I never appreciated things that made life less clear, fair and efficient – I didn’t ride big waves of frustration.  There were two big exceptions in the four years that we were there:

• The first time was when there were bombings at mosques in cities near us three weekends in a row. The company we worked for hosted a security meeting and I expected that they would recommend a security protocol for our housing compound. The company did not have any of their own staff present – sending only their subcontracted security firm – who would not provide that information without the company’s approval. So we received none of the information I expected to receive, the entire meeting felt like a giant placebo and a waste of time. And I really struggled to find a new perspective and reset my expectations.
• The second time was this past summer when thousands of people – many who are dear friends – had their homes flooded in Louisiana.  I shared links on my Facebook page so that people could donate and support them. Not long before that, a man had been arrested and was serving time in a neighboring and much more liberal country for doing something similar. As a result, some of my neighbors in the sandbox strongly encouraged me to take my post down. As they shared their concerns, I remembered a few other situations in our location so I did as they suggested.  But I raged against the lack of clarity and the inconsistencies that caused this confusion and the need to even consider the possibility of removing the post.  Especially when my biggest desire was to support friends in need and the organizations I was recommending were vetted and trusted.

What was the biggest lesson?

• In order to embrace our unwanted change I learned to used both my brain and my heart in balance.  Constantly seeking truth instead of urban legends and choosing love over fear.
• As I watched the news while we lived in the sandbox, I noticed that in nearly every divisive issue in our world –  we are pushed to choose one of two sides: Total Acceptance OR Fear.
• We were all given a Brain AND a Heart. When we intentionally BALANCE the use of both we discover a third option -that leads to wiser and more compassionate decisions and healthier relationships, workplaces, communities, and nations.

Are you glad you are home?

Yes.  I miss the people we came to know and love and I am so thankful for our time there.  At the same time I am savoring life here in a new way:

• I fight tears when I sit in a church building – free to worship as I please.
• I giggle like a schoolgirl when I drive my car.
• And I am intentionally leveraging my freedom of speech at a higher level – hoping to encourage others to utilize this extraordinary freedom at a higher level and increase our ability to dialogue with and learn from each other.

 Did your values change?

• My values stayed the same, but they become deeper and stronger.
• My vision for helping people, workplaces, communities, nations and our world – grew significantly.

Would you go again?

• If we had it to do all over again – we would absolutely say yes!
• We learned more about geography, world history, different cultures, different foods, and different beliefs.
• We made amazing lifelong friends from all across the world. Which means we are more attentive to world news – deeply considering how it impacts people we know and love and the nations they call home.

What personal experiences will you cherish forever?

Life in the sandbox inspired me to try to make connections with Saudi ladies when I was out of our compound:

• Most of them covered their faces with only their eyes showing.
• I loved smiling at them and greeting them, and  recognizing when they were smiling in return by the way that their eyes lit up and crinkled.

On more than one occasion I sat on a bench and smiled at a woman next to me and greeted her in Arabic.  Each time:

• There was an instant warmth.
• A conversation – in spite of language barriers.
• I was offered some of whatever they were snacking on.
• And as soon as there were no men in the area, each one voluntarily lifted the cloth that covered her face.
• Brilliant, beautiful unexpected connections that make my heart overflow.

No matter where you live: You can choose to leave your comfort zone, use your brain AND your heart and reach out to others:

• Age doesn’t matter
• Race doesn’t matter
• Religion doesn’t matter
• Uniform doesn’t matter

“ The state of your heart matters… Be the change you want to see!

Looking for a speaker or a facilitator for your next event?  

Beyond learning about the day-to-day realities of life in Saudi that aren’t fairly or fully captured in movies or the news – Experiences and learning’s from Saudi can be leveraged to help:

1. People work through divisive current events
2. Students, adults and organizations develop critical life, leadership and people skills
3. Followers of Jesus to find Biblical responses to the news and division in our world

View Speaking Testimonials Here

Image Credit:  Pixabay

On November 15th, twenty-eight women from a variety of races, nations and religions gathered together for a Conversation Safari.  The plan was to dive into divisive current events and the fears that drive our emotions, our behaviors and our results.

Our topic had been planned for months based on several private conversations:

• I’d had with a Muslim neighbor
• And several different conversations I’d had with ladies that will always have a better tan than I do

In each of those private conversations we shared fears, we felt each other’s pain, and considered new perspectives.

(The date of our event had been chosen because of some scheduling conflicts, not because of a master strategy.  But when November 9th rolled around and the election results from the U.S. hit the airwaves – fear in across the world and in the expat sandbox grew.  Our topic could not have been more perfectly timed.)

• One of the women I had met with during the summer shared what was happening at the University that her son attends in the U.S.
• Other neighbors were posting deep concern for their safety in the world
• While other friends in the U.S. were sharing deep concerns about racism and bigotry

The morning of the event, each lady that attended agreed to:

• Share what makes them feel angry and fearful – beyond the election
• Be courageous and open, even if they were uncomfortable
• Bring compassion, curiosity and a spirit of adventure – instead of a desire to win a debate

Each one shared their perspectives

and listened to others.

Some cried, and all laughed, loved, and learned.

After sharing what made each one angry and fearful…  I had been given permission to share the following story from one of those private conversations…

A brlliant, compassionate and beautiful African woman is in an environment where she is often treated as less because of the color of her skin.  One day a neighbor called her a Negro – to her face.  The pain that word caused, still shines in her eyes when she shares the details of that event.

Once the ladies in the room had a few minutes to process her pain, we compared that to another true story…

A white woman that is in her late 60’s was raised in a very rural part of the U.S.. It was so rural that she was 20 years old before she saw a person of color in real life.

Because of her environment and age, this woman used the word Negro as recently as two years ago, as a descriptive term.  (Much like people use the words Caucasian or Hispanic, tall or short – not understanding how much pain it can cause.)

-This white woman cares about her brothers and sisters, regardless of their skin color and wants to understand at a higher level.  But she is unsure how to connect.

Not long ago, she and her husband visited the Southern part of the U.S. and took a tour of slave history.  They were the only white people on the tour.  She was heartbroken by what she saw and disappointed that more white people weren’t there, and even more disappointed about how awkward and uncomfortable it was.  She didn’t know how to express her desire to learn, and the rest of the people on the tour were more than a little suspicious of her presence.

No matter which side of the story we relate to, how do we really know:

• When someone’s intent is malicious?
• If they don’t know what they don’t know?
• Or if they just aren’t sure how to express their compassion and desire to learn?

“ If you are seeking to understand, it’s really ok to say…“I care, I want to know more, I’m outside my comfort zone and I don’t know what to ask.”

Then we discussed a TED Talk about a Muslim woman who lived in the U.S on Sept 11, 2001.  All day long, she experienced great fear about being blamed and persecuted for something that others did.  Instead of her worst fears coming true, she received amazing care and support from her community.

And we compared her experience that day to:

• The experience of one of the Muslim ladies in the room – Who was living Australia far away from her home country of Pakistan for the first time.  Navigating a new culture on her own, far from her father and her husband.  She was treated badly that day – not because she did anything wrong, but because some people were fearing all Muslims, based on the actions of a few.
• My experience – Living in the 4^th largest city in the U.S and not knowing one Muslim. Not one.  The day the planes hit, I was on a business trip in a different state. So my focus was on the safety and security of our country and my loved ones, supporting the co-workers I was with, and getting home to my husband.  …And it never occurred to me to wonder what innocent Muslims were experiencing.  

  “ What would happen if we paused to hear each other’s stories and consider other perspectives?

After meeting with one of my Muslim neighbors this summer – she shared this video with me.

• It emphasizes the temptations we all face in the midst of divisive and terrifying issues
• And recommends an uncommon solution – that each one of us can act on immediately

So before our safari ended the entire group watched it.

As fear-filled news swirls around us, and the world trys to convince us that we have to choose a side… We can choose to:

• Stay in our comfort zones and continually dwell on our anger and fear
• Talk endlessly to people who are angry and fearful of the same things we are – which only increase the size of our monsters
• Sit in judgment of those who don’t side with us

OR

• Stop feeding the anger and fear in our thoughts and our conversations
• Leave our comfort zones and seek to understand those have different stories and perspectives
• Share what we are learning with others

One choice fuels despair, the other fuels hope.

“ What if…  We intentionally and strategically chose love over fear?

CLICK HERE to find out how you can participate in our launch of CONVERSATION Safaris in Greater Houston Nov 6, 2018

*An important mention:  In one of our Safari’s I was asked if it was ok to say “white people” to describe my race.  It was an instant bonding moment for the entire room as we recognized how challenging and uncomfortable it is to have these conversations.  Imagine asking someone about a physical or cognitive challenge, or how to properly describe someone’s race, nationality or religion…  There are very few words that all people agree on.  If we all understand that – it is easier to offer each other grace and keep learning!

Image Credits:  Ghadeer El-Nadoury

Titled leaders and employees are happier and more successful when they learn how to have discussions that include deep listening and truth telling.   A failure to do either one equals missed opportunities for learning and growth.  (This is also true for family and community members.)

As a result,  I’ve been encouraging listening, thinking, and dialogue with increasing frequency and leveraging current events as examples of how we can do this.

As you watch the news, are you ever so aware of the pain and the division in our world that it is hard to think about anything else?  

Recently in my home country:  

• A woman was set on fire because of her faith.
• Two other women were punched because of their faith.
• Bombs were set off and people were stabbed for their faith.
• A man was killed because of the color of his skin.
• Several men were killed because of the uniform they wear.

Some have responded with fear and hate for everyone that is not like them. 

Others deny that any problem exists and encourage blind acceptance.  

Do we really have only two options???

What if you learned to walk through those fears to seek truth and understanding?

What if you sat at a table with people that aren’t the same color as you, don’t have the same religion as you, don’t wear the same uniform as you and actually talked about the things you are concerned about?  

The goal is NOT to win or to convince someone of your point of view.

The objective IS to:

• Consider another perspective
• Deepen your understanding
• Give you a reason to read more about both sides of the issue
• Have more discussions

If you are not sure how to get started, the discussion starters below are a good place to begin:  

• How do you experience racism today?
• Is there any one term that everyone agrees with that is an acceptable descriptive word for people of color?
• How do you know if someone’s intention is hateful or earnest desire to find the right descriptive word?
• Please share your experiences and emotions on days that terrorist attacks are committed:
  • As a citizen:  In the country it happened and/or in another country observing it from afar
  • As a member of the faith community:  That was attacked and/or as a member of the same faith as the attackers

“ Peacemakers: Balance Truth with Love

The more I do this, the more I discover how hungry people are for these types of conversations…

These are some of the takeaways from discussions that are taking place in living rooms and over lunch tables:

• Racism isn’t always open and in your face, sometimes it is as subtle as sexual harassment. You may know in your gut that is the intention but sometimes it is hard to define.
• Negative past experiences with a particular word or a particular “group” of people makes it challenging for us to hear that word or to engage with that group of people again.
• We all want to be safe and we all experience fear.  Some fear of being the victim.  While others fear being persecuted because of the hateful actions of others that just happen to look like them.  (Skin color, uniform, or religion.)

In spite of the urban legend that it is unwise to talk about some of these topics…

• These discussions have not ended in energy sapping behaviors.  There has been no shouting at those who disagree and no venting to those that do agree.  Instead, the people that have engaged in this process are anticipating a discovery, sharing their curiosity, listening with compassion, pondering deep learning’s, building relationships and leaving these discussions with great energy and hope.

On October 4th we’re launching Conversation Safaris on our International Compound to encourage these kinds of discussions between people from more than 40 nations and a variety of faith backgrounds.

Would you like to join us?  You can start Conversations Safaris in your living room, your dining room table, or at a larger venue in your community.  If you need help getting started.  Please email your questions to chery@consultgiana.com.

Our world needs people who can lead positive change!

It requires unshakable vision, grit and character.  Recently I’ve been watching a story develop in the U.S. that is worth studying – Even if you don’t live there.

For those that aren’t aware of this story, this is a quick look at the facts:  

Colin Kapernick is a professional football player that recently decided to exercise some of the freedom our country grants everyone.

He decided to stay seated during our national anthem, as the rest of the stadium stood and honored our flag and our country.

Colin says he is protesting because, “I am not going to stand up to show pride in a flag for a country that oppresses black people and people of color. To me, this is bigger than football and it would be selfish on my part to look the other way. There are bodies in the street and people getting paid leave and getting away with murder.”

His decision created a lot of heated debate with some people criticizing his patriotism, some people defending his right to protest and others applauding his reason for protesting.

It did not take long to discover that Colin chose to wear socks with pictures of pigs in police uniforms during practice, which caused more debate.

A short time later he met with a Nate Boyer, a former Green Beret Soldier and professional football player with his own passion for freeing the oppressed. Their conversation resulted in Colin’s decision to kneel; instead of sitting the next time the National Anthem was played.

Colin has also indicated that he will donate $1 Million to help those affected by police injustices.

Lessons for Change Leaders:

ACKNOWLEDGE THE GAP BETWEEN WHAT IS AND WHAT COULD BE:  Although our country has made significant progress towards our vision, we aren’t there yet. (I’ve written about that gap before and made suggestions about actions that each of us can take to close that gap.)

LEVERAGE RESOURCES AVAILABLE TO YOU:  All U.S. citizens have the right to speak out on any issue and to peacefully assemble. Although I can’t imagine not standing for our anthem, our uncommon freedom gives Colin the right to protest in this way.

LISTEN TO OTHERS:  Colin deeply considered Nate Boyer’s perspective and decided that as his protest continues he will kneel instead of sitting. His new choice demonstrates respect while protesting.

THE CONTENT OF YOUR CHARACTER MATTERS:  Wearing socks with pigs in police uniforms is antagonistic, and indicates that ALL police officers are contributing to the problem. It also implies that the public is never wrong and should never be accountable for their choices and actions. This choice did nothing to facilitate healing or change. Instead it fueled more division and causes police officers to be more defensive and fearful of the kind of behavior that Colin appears to be encouraging.

STAY FOCUSED ON THE SOLUTION: Making a donation to victims of injustice is compassionate. But it focuses only on what has gone wrong instead of helping things to change for the better. All change leaders need to ask themselves, “Are my actions helping to facilitate a solution?”

CELEBRATE PROGRESS:  Our focus drives our behavior and our behavior drives our results. If we spend all of our time and energy talking about what isn’t working, instead of remembering how far we have come, we will be discouraged and angry.   And those negative emotions will continue to fuel negative results and increase the size of the gap.

Harvard sociologist Orlando Patterson is known for his work regarding issues of race. He has said that “America, is now the least racist white-majority society in the world; has a better record of legal protections of minorities than any other society, white or black; and offers more opportunities to a greater number of black persons than any other society, including all of those of Africa.”

That’s something to focus on and celebrate while we continue to work to close the gap.

KEEP GOING:  Just like sports teams that must continue to practice to improve, change leaders celebrate their achievements and then keep working!

CONNECT THE TRUTH BETWEEN THE EXTREMES:  Bias exists both consciously and unconsciously. As change leaders discover connection points, they draw people in from both extremes and illuminate opportunities to work together.

 Montrell Jackson personally lived between those extremes. He was a black man and a police officer. In the two-week time between Anton Sterling’s shooting and the ambush that took his life, Montrell shared some of his thoughts and feelings in Facebook post that went viral after his death. “I’m tired physically and emotionally. Disappointed in some family, friends and officers for some reckless comments but hey what’s in your heart is in your heart. I still love you all because hate takes too much energy but I definitely won’t be looking at you the same. Thank you to everyone that has reached out to me or my wife it was needed and much appreciated. I swear to God I love this city but I wonder if this city loves me. In uniform I get nasty hateful looks and out of uniform some consider me a threat…”

 “There are those who see humanely and those who don’t in every country and faith community.  Lumping everyone of a particular race, culture, religion or uniform, into a single stereotype is a way of failing to see them as people.” -Anatomy of Peace Book (Italics mine.)

 People on both extremes of this issue, are failing to see each other as people, and inviting more of the very behavior they say they hate.

YOU can be a part of closing this gap:

1. Change starts with the only person you control… You!  Ask yourself,

   “ Am I as vigilant in demanding the eradication of my own bigotry as I am in demanding the eradication of theirs? —ANATOMY OF PEACE BOOK

2. Watch the 10 minute TED Talk below:  Police officers in the most complained upon unit in their department learned how to create positive change.  A change that has resulted in them building community relationships and receiving zero complaints in 6 years, while increasing the effectiveness of their mission in the community.
   If you can’t see this video in your RSS reader or email, then click here.
    

   “ What if protests turned into fundraisers to provide training and support for police officers and communities?

3. Purchase a copy of The Anatomy of Peace Book. This book is the foundation of the training those officers received.  It is a life changing book for almost everyone that reads it.  (Something I continue to witness on our international housing compound and something you can validate by reading the reviews on Amazon.)

Please share: What would you add to this list?

As many of you know, I’m living in a part of the world where many freedoms that I once took for granted – don’t exist.  -Now don’t get me wrong I agreed to move here, to seek first to understand and to learn.  So I’m not complaining.  …But I absolutely must share what I’m learning.

Have you ever considered that…

• In countries where sharing research and opinions puts liberty and lives at risk – citizens are being taught that it is safer not to think
• In countries that allow freedom of speech, traditional journalists have done so much of the work for citizens – that we’ve allowed ourselves to become lazy thinkers
• Dialogue is a way for us to seek truth, gain new perspectives, build relationships, and solve problems
• Dialogue is also a freedom that many take for granted

Not long ago I watched a TED Talk by Margaret Heffernan titled The Dangers of Willful Blindness, in that talk she said,

Freedom doesn’t exist if you don’t use it. 

Within the same 24 hours: I watched several family members and 2 friends, use their freedom to share their political views on Social Media.   Three posts from 3 separate people, that live in 3 different places.

And then watched as some people expressed frustration at another political post, while others leveraged their own freedom to respond.

There was lots of talking, lots of defending and not much listening:

• One discussion ended with threats of no longer doing business together.
• One ended by several people unfriending each other.
• All three sounded hostile, and involved some of the following: name-calling, cursing and passive aggressive behavior.

On the positive side:

One of those discussions eventually turned a bit more positive, as people participating in the discussion took more time to show respect for the values of those they were dialoguing with, and then encouraging them them to read particular articles and think.

Another unrelated discussion started between friends.  And from the very beginning of the discussion most people paused to pay respect to the people they were dialoguing with and then challenged each other’s thoughts with new perspectives and more articles.

Those that are starting a conversation or responding have taken the first step in leveraging their freedom.  

The second step is learning to:

Hear the Biography, not the ideology.  — Agape, via A Free Listening Project

That second step becomes even more critical when you consider the following:

Have you ever read conflicting articles that report the same events with such entirely different perspectives that they don’t sound like the same event?  …And then you aren’t sure what to believe?

This article emphasizes how Social Media has disrupted the truth.

In a biased world that is not fact checked – WE must to learn to listen, research, dialogue and think!!!

Yes it takes time, energy, courage, and humility.

(And to be honest there are times my brain feels it’s been through a blender!)

But thinking will fuel your intellectual growth.

It will help you uncover truth.

It will grow your compassion.

And it will help you solve big issues at a root level instead of a surface level.

You can start by asking this question:

Will you tell me your story?  I’d love to know how you came to this point of view.  -A Free Listening Project

To become even better at dialogue, these are great resources:

1.   How to listen when you disagree.  From A Free Listening Project
2. A TED Talk that encourages us to be a scouts instead of warriors.  
   If you can’t see this video in your RSS reader or email, then click here.

Special thanks to:

•  Tony Vengrove for sharing the article about how Social Media disrupted the truth.
• Erin Schreyer for sharing the article from A Free Listening Project.

Image Credits:

• Vacation photos from Kapama Lodge, in South Africa
• iStock