Ever since I read the book Good to Great this quote by former Pitney Bowes Executive Fred Purdue has resonated with me…
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“My job is to turn over rocks and look at the squiggly things, even if what you see can scare the h_ll out of you.”
My definition of a squiggly thing is this: Anything that is breaking down people, relationships, organizations, processes, systems and/or results.
[Tweet ” Have you ever tried to ignore, hide from, or argue with a squiggly thing?”]