Leaders, can you relate to this?
Empowerment is one of your core values. It hangs on walls throughout your building.
You’ve hosted meetings, waved your magic empowerment wand and reminded people that they are encouraged to a take greater level of ownership in your business.
However, for the most part your employees aren’t responding.
Below are 5 reasons they aren’t taking ownership –yet!
Imagine being a new Office Manager for a small company. The first day on the job your new boss, a.k.a the owner, meets you at the office. He stays there for the morning and then leaves.
The other employees work afternoons and weekends. So you’re in a new role, in a new industry. You’re alone at the office, answering phones, and trying to create a weekend work schedule for people you have never met, with less than 4 hours of “training.”
Logic says that you should not be surprised when that first busy weekend goes south. But your new boss loses it!
He’s in his mid forties, tall, long legged and thin. Now his string bean legs are stomping around the office, while he is hollering, blaming and yes – he even throws a pen across the room in frustration. (Not at you – thankfully!) But wow! Just wow!
If his behavior weren’t so immature and shocking – you would have doubled over in laughter at how crazy he looked!
In the heat of the moment you could decide that you have no desire to work for this Boss Baby. And you could walk out the door, put in your notice, begin updating your resume…
Or you could make some uncommon choices:
This is a piece of a puzzle.
-A PIECE of something greater than itself.
This piece is important.
-Without it, the picture is INCOMPLETE.
This piece is filled with critical clues about the WHOLE picture.
-But it will never be able to tell the story alone.
Each piece must be heard.
-But must NOT be the only perspective we consider.
ONE piece emphasizes:
Bridge Builders listen to the perspectives of others, instead of fearing their knowledge, experiences and convictions.
With vision, respect and wisdom they connect:
- Front lines and executives
- Teams across silos
- Customers and the organizations that serve them
I recently went into a store to pick up an order for someone else. When I arrived, I asked for the supervisor of that department by name. She was gone for the day, so a teenager tried to assist me and I proceeded to ask for the order by name and then by description.
The teen was was unaware of the order and asked her two coworkers for help. (Both of them were in their late 50’s.)
Her coworkers just shrugged, said they didn’t know anything and walked away.
So the teenager looked everywhere she could think of, and then asked one of her coworkers for help again.
The elder woman snapped at her and walked away again.