A friend recently had an appointment with a doctor. The doctor started to prescribe medicine to treat the symptoms of a gut issue.
So the patient advocated for herself. She reminded the doctor that she has additional medical issues that are bigger than the gut issue. She has osteoporosis and needs a stronger skeletal system and this medicine will make her bones weaker.
The doctor heard her concern and thoughtfully responded, “Well, I guess you need to look at the whole picture.”
At work and in our world is easy to focus on one piece of the puzzle:
I walked around the corner and into the office. The moment I saw her, I knew I was going to employ her. A high performing employee had referred her. She was professionally attired, already chatting with others on the team, and I knew that she had an impressive resume.
In spite of everything that looked so positive, I kept the interview consistent with all others. And not surprisingly, she soared through the first few questions.
And then I asked my favorite one.
When was the last time you were in a conversation, and heard someone use the word “ALL” to describe the beliefs or behavior of an entire group of humans?
How many articles have filled your screens in the last week that emphasized all the reasons you should mistrust, disregard, or fear an entire group of people?
I’m deeply troubled about the volume of educated, intelligent, caring people that are having these conversations and sharing these articles and this is why…
Throughout history the word “ALL has been leveraged to:
We’ve all been there…
When our boss hires a friend:
- Then the friend leverages that relationship to charm their way out of responsibility and accountability.
When laws are created for the good of all:
- But certain groups are consistently exempt from the law.
When an executive relocates:
Inconsistency is unfair and confusing. It creates stress, erodes trust, increases frustration, wears people out, decreases ownership and limits potential.
On the flip side of that, fairness:
Some people and organizations hate conflict.
- Judgmental words
- Explosive behavior
- Relationships struggling or ending
Then they allow that fear to drive their results!
- Some feel victimized by the past and hold so tightly to those emotions that they experience less joy and less productivity.
- Others have rumbling fires of anger burning about present issues. Occasionally smoke seeps out as they vent to those closest to them. As those fires continue to grow everyone is at risk of their eventual eruption.
- Some are unwilling to learn an alternative way of dealing with conflict.
- Others don’t realize there is an alternative.
- And none realize that their choice to wait for the other party to change, is spreading growth-eating bacteria throughout their organization.