Have you seen our NEW Post on Lead Change?
“In many of our organizations our employees and customers are trying to connect dots that don’t make sense to them.
- When we don’t take the time to help them understand, we miss opportunities to clarify our vision and our purpose.
- When we push people to nod in agreement, we miss opportunities to build trust.
- When we don’t seek first to understand what their questions are, we miss opportunities to engage their hearts, we miss opportunities to learn, and far too often we miss opportunities to adjust our plans and grow our organizations.”
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