Ever since I read the book Good to Great this quote by former Pitney Bowes Executive Fred Purdue has resonated with me…
“My job is to turn over rocks and look at the squiggly things, even if what you see can scare the h_ll out of you.”
My definition of a squiggly thing is this: Anything that is breaking down people, relationships, organizations, processes, systems and/or results.
[Tweet ” Have you ever tried to ignore, hide from, or argue with a squiggly thing?”]