Tag Archives: Accountability

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How do you define Success?

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It’s nearly July 1st. We have nearly reached the half mark of 2014. So it’s a good time to evaluate.

[Tweet ” How are you measuring your success this year?”]

 Is it based on who the world thinks you are?

  • Your title
  • Your net worth
  • The number of awards on your shelf
  • The neighborhood you live in
  • Where you went to school
  • Your nationality
  • Or how the world values the efforts of your children or your spouse?

Or on the things you possess?

  • The kind of car you drive
  • The number of name brands you wear
  • How many of the latest gadgets you own

Is it measured by lives?

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Leadership means Ownership

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I have a friend that is getting frustrated with her new boss.

The new boss has made several mistakes that are impacting his employees. However instead of admitting what he doesn’t know, and owning his mistakes he either blames someone else, or acts like he doesn’t care.

My friend could understand and overlook the mistakes, however, the lack of ownership is causing the entire team to question the integrity of their new leader and eroding their trust.

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When your leadership focus is derailed by a …. Squirrel!

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Have you ever seen the movie Up?  In the movie there is a talking dog that chatters away until he sees a squirrel. Instantly all other conversations and thoughts cease and he yelps “Squirrel” and turns his head to watch the squirrel.

[Tweet “Have you ever been distracted by a squirrel? “]

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Leadership 101: Consistent, Fair, Explainable

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Several years ago a mentor shared his business plan with me.  In part of it he wrote something he called a STAND.  When I asked what that was, he said it was knowing what you stand for before you are faced with a situation and have to make a choice.

I’ve shared part of his leadership wisdom and how it impacted me in this previous Smart Blog Post:  Why Leaders Need To Practice Compassionate Accountability

For the past several weeks I’ve been focused on another part of his STAND:  “[Tweet “I choose to be Consistent, Fair, and Explainable in all that I do.”]

These are some of the reasons those words are resonating with me again:

I’ve been studying the impact of parents that have a favorite child that is treated differently than the others.  It’s an ugly situation for everyone.  ….Even the favored child.

I’ve been thinking of times I’ve witnessed a boss becoming close friends with some of their employees and how that broke down trust with other employees.  (Even if both the boss and the employee were holding each other to a higher level of accountability, the perception of unfairness was still there.)

I know an executive that is struggling because he makes hard fast rules that sound powerful in his office, however when the rules are challenged or violated that executive avoids confrontation at all costs.

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What does HR really stand for: Is it Human Resources or Human Remains?

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Over a year ago I met with a group of people about an upcoming speaking engagement.  As we discussed the focus of my presentation I said, “it’s about putting the Human back in Human Resources.”

Immediately one of the men in the group got really quiet and after a few minutes he said,

I have been in HR for several years, I’ve attended tons of seminars and I’ve NEVER heard anyone talk about the HUMANS.

In the past few months as I’ve been publishing stories and lessons in an ongoing series about “The Real Housewives of Expat Men”, this subject has come up again.

The examples below are real and come from people employed with several different organizations.

Imagine…

  • Organizations that notify their people of life-altering changes with a two-sentence email with no details and no timelines, let alone any discussion, questions or answers.
  • Annual reviews that are delivered over a computer instead of by a live person, evaluating the recipient on objectives they were never told they had and leaving no opportunity for discussion.
  • Bosses that make decisions about their employees lives, don’t communicate those decisions and when they are asked about them, then play the blame game pointing fingers at the titled leaders above them.
  • Families that are days away from finishing their time overseas and have sold things, packed, said tearful goodbyes to friends, and have families at home excitedly waiting for them, that are notified two days before they are scheduled to leave that they won’t be going home now.  And as each day goes by their expected departure date continues to change.
  • HR never responding to emails or phone calls and then one day emailing the office and getting a response that says, “Today is my last day, I quit.”
  • Companies that emphasize that their policy is to make sure that EVERY exiting employee receives a survey when they leave the company – no matter why they leave.  However, when a boss fears the information an exiting employee will share, that survey is never given to the exiting employee even when they ask HR for it.
  • HR admitting that the exit surveys that are received are rarely looked at or used to evaluate leadership and organizational development opportunities.

Those stories make my heart ache.  So I reached out to friends with HR Backgrounds that are Consultants, and Leadership Experts and asked them three questions:

[Tweet “What does HR really stand for: Is it Human Resources or Human Remains?“]