Tag Archives: Employee Engagement

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Is Generational Diversity in the Workplace Impacting Your Growth?

Or is it something else?

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Generational Diversity and Organizational Health

I recently went into a store to pick up an order for someone else. When I arrived, I asked for the supervisor of that department by name. She was gone for the day, so a teenager tried to assist me and I proceeded to ask for the order by name and then by description.

The teen was was unaware of the order and asked her two coworkers for help. (Both of them were in their late 50’s.)

Her coworkers just shrugged, said they didn’t know anything and walked away.

So the teenager looked everywhere she could think of, and then asked one of her coworkers for help again.

The elder woman snapped at her and walked away again.

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Free to Speak: Are your words building or dividing?

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Chery Gegelman Winning Well International SymposiumPeople that work with winning well leaders...
Last week, I leveraged some extreme examples from our time in the Middle East to emphasize 6 Ways to Transform a Divisive Culture  in the Winning Well International Symposium.
 
This week, I’m sharing more of our experiences and encouraging each of you to apply some of those learning’s to your lives and leadership.

Have you ever pondered the reasons or benefits of free speech?

  • In nations?
  • Or workplaces?

The purpose of being able to speak freely

Obviously speaking freely is not allowed in many nations or workplaces.

That choice:
  • Lowers leadership accountability and potential.
  • Impacts the way two people or thousands of people work together.
  • Determines how well resources are utilized and how quickly problems are solved.
  • Limits the overall health, effectiveness, and future of their workplace or nation.

Speech was controlled in the place we lived for four years, in many ways.  Below are a few examples:

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The Inspiring STANDS of A Real Leader

For the business, his team and his family

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The world is crying out for leaders who build up, nurture and enhance, rather than tear down, exploit & dominate.

Real leaders know that they can’t fight every battle.

But their values are crystal clear long before they are faced with critical decisions. So when a situation demands it they don’t hide, cower or flock…

This post honors the stands of a REAL LEADER that spent several years working overseas.

When the business struggled, this leader:

  • Offered solutions: By reminding peers and executives that they could SIGNIFICANTLY decrease expenses, and increase efficiency, effectiveness, customer retention and revenue by holding people accountable to policies that were already in place.
  • Spoke the hard truth: By pointing to the root cause of issues instead of agreeing with popular thinking that only treated symptoms.
  • Maximized the resources he had: By playing to his strengths and the strengths of his team and leveraging old assets he kept expensive and critical operations running for nearly an entire year without a budget.

When five rounds of layoffs came, this leader practiced:

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Overcoming dread: When your opinionated peer becomes your boss

A true story: About listening, teamwork and growth

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Dreading that opinionated new boss?

ExpectationsImagine learning that a very obstinate peer is going to become your new boss. Yes – the opinionated one that is like a dog with a bone and just won’t drop a subject, and almost always opposes your point of view.

To say you are concerned is an understatement! That overwhelming dread you are feeling is fueled by RAW FEAR.

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Strategically NOT THINKING – Is it really safer and easier?

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"Unsuccessful people focus their thinking on survival. Average people focus their thinking on maintenance. Successful people focus their thining on progress." -John MaxwellUnsuccessful people focus their thinking on survival.Average people focus their thinking on maintenance.Successful people focus their thining on progress.--John Maxwell

Have you ever worked in a place that is caught in a cycle that is NOT working?

  • But instead of digging for the root cause, titled leaders wave “magic wands” that cause some people to disappear and others to appear?

Have you ever wondered if anyone recognizes that new faces are just another Band-Aid that is being used to cover a growing cancer instead of treating it?

Once upon a time, I had a conversation with someone about a problem that needed to be solved.

We’d faced this problem before.

  • The first solution had been to replace a person.
  • A few months later we were having a very similar problem with a different person.

We both agreed that the problem was not only unresolved, it had gotten worse.  And we agreed that we needed a solution.

  • But we disagreed about what that looked like.
  • I wanted to know why a second person was struggling in the same position that someone else had failed in.
  • He didn’t want to waste time flipping rocks trying to understand why, he simply wanted the new person replaced, as quickly as possible.

When problems surface, it is so tempting to rush for the magic wand.

It may appear to be faster, easier or even the “safest” way to appease the investors or the CEO.

  • However, waving magic wands that make some faces disappear while new faces appear, doesn’t solve deeper issues.
  • And titled leaders that prefer magic wands to real solutions  – won’t be around very long.

Below are two true stories:

 1.  A high-potential employee is constantly promoted within a company for more than a decade. 

When he is promoted again he can’t get the tools and support he needs and begins to struggle. He’s not a quitter and doesn’t know how to fail, so he sacrifices all of his vacation and family time and works instead.  But no matter how many hours he puts in, he is treated as if he is the problem and eventually fired.

Then another high potential/long-term employee is relocated to take the same role, in the same place, with the same leader, in the same environment.

And the cycle begins again…

What if:

  • The employees that are continually recruited for this role are not the problem?
  • The training and support needs to be improved?
  • The culture in that department is causing people to fail?
  • The titled leader in that department is the source of the problem?

*What is it costing the organization to continually lose long-term, high performing employees in this one black hole?  

2.  An owner of a couple of small businesses is frustrated with dwindling profits. 

He blames his staff, treats them badly, moves them to different locations, stalls their vacations and refuses to listen to their feedback.

What if:

  • The employees need more training and more support?
  • The declining business is caused by the owner’s lack of presence and engagement with his customers?
  • His customer are leaving because competitors have better service, pricing, equipment and facilities?

*What is is costing that business owner to continue to operate in this way?  

Please share:  

  • Have you ever worked in a culture that discourages thinking?

Want more on this topic?