Tag Archives: Employee Engagement

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Why Persist?

8 Reasons to Keep Working for The Change You Desire

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Over the past few months I’ve had several opportunities to visit with groups of people whose lives are being impacted by policies they don’t like or agree with.

Most of them have communicated their concerns with the first level key stakeholder – hoping for a fast change. Now it’s clear that although that person cares, change can’t happen from that level.

So individually some of them have:

  • Sent one email to the decision maker.
  • Sent more than one email to the decision maker.
  • Sent one email and attended one meeting.

Collectively their over-riding belief is that the key-stakeholder can’t be trusted and change just isn’t going to happen.

So most have stopped communicating while others never bothered to communicate directly with the one person that can make change happen.

At the same time, they are still so troubled by the situation that each time the topic comes up, almost all of them continue to express lots of frustration and absorb the not so positive energy of those around them.

So why persist?

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Learning to Leverage the Gift of Your Change Agents

Without going crazy!

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Not long ago I met with someone that was struggling because new team members were speaking up and contributing at a higher level than he was comfortable with. He had a bigger title, more experience, and a deeper understanding of the organization’s history. He trusts the detailed work that the founders of that organization did to set it up and feels like is his it responsibility to ensure that their guidelines are followed. The new team members either don’t know or don’t fully understand that history, but they have strong skills, great experience, a huge desire to serve and are unafraid to challenge the status quo.

It was good for me to hear this man’s perspective, as I am usually on the other side of that experience –Deeply believing that:

[Tweet “We were all given a brain to think and a heart to serve.”]

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Leading in the Midst of Downsizing

Taking Care of People, Performance and You!

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A little over a month ago I spoke to a group of senior level business leaders. Toward the end of our time together, one man said his wife was working for an organization that has downsized several times in the past 12 months, the workload is increasing and morale is tanking. He wanted to know how to support her at a higher level.

Two weeks ago I watched another leader navigate the 4th layoff this year.

  • He shared how one man cried, how some sat in surprised silence and how others expressed anger.
  • He shared how the rest of team that loves and trusts him – couldn’t look him in the eye.
  • And then shared how decisions have been based almost entirely on cost savings – not about who is needed to cover all of the job functions, who is the most dedicated or the best team player or who they will need to reinvent the future.
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Uncomfortable Questions and Leadership…

Do you encourage them, consider them and ask them?

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I was leading a small team in a culturally diverse city in the U.S. when two of my employees asked why all the titled leaders on our leadership team were white.

I was raised in a part of the country that was not culturally diverse, today – nearly a decade after their question 89% of the population in my home state is white and 95% of the county that surrounded the town I grew up in was white.  As a result, it was a question I didn’t see coming and one I did not have a good answer for.

[Tweet “If you seek to lead well… You will consider uncomfortable questions.”]

My reactions:

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Why you should hire “Diamonds in the Rough”

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For years I’ve been asking executives and hiring managers what their biggest challenge is. At least 90% of the time I get the same answer: “People.” That comment is quickly followed by an explanation about how hard it is to find enough qualified and caring people to do the work.

It is interesting to note that some titled leaders are so desperate for people that they hire anyone that can “fog a mirror” which often results in skill gaps and behavioral issues that can damage their culture and reputation and stunt their growth.

Other titled leaders hold so tightly to a specific checklist of requirements that they miss hiring a stronger applicant that has the passion, drive and emotional intelligence to take their department and organization to the next level.

Often their decision to wait a long time to fill a needed position adds stress to their teams, and doesn’t guarantee a cultural fit, the drive or the fresh perspective that instigate growth.

If your organization is struggling to find smart, caring, committed people that will improve your culture, your service and your reputation then consider this.