We’ve all been there…
When our boss hires a friend:
- Then the friend leverages that relationship to charm their way out of responsibility and accountability.
When laws are created for the good of all:
- But certain groups are consistently exempt from the law.
When an executive relocates:
Inconsistency is unfair and confusing. It creates stress, erodes trust, increases frustration, wears people out, decreases ownership and limits potential.
On the flip side of that, fairness:
- Helps people feel heard, seen and considered
- Tears down walls of self-protection
- Encourages conversations
- Increases understanding
- Builds trust
- Fuels collaboration
- Unleashes energy and engagement
- Creates positive change
- Builds momentum
- Maximizes results
A leader I’ve admired for many years received this feedback when he decided to run for a public office, “I have known him a long time and have done business with him on several occasions. I have to say he always treated me fair. I did not always get my way, but he always, treated me fair. …That’s just the way he is and how he does business, fair & square.”
Yet so many leaders fail to cultivate fairness in their organizations.
Patrick Lencioni points out one very important reason why titled leaders often avoid simple but effective solutions:
..Simple solutions usually require discipline and hard work over time, while the sophisticated ones seem like shiny silver bullets, capable of making a problem go away in one innovative shot.
It requires focus, effort, consistency, and humility.
But the impact is worth the effort.
Have you ever made a strategic effort to be consistent, fair and explainable?
If not – why not make it your goal for the New Year? (2018 will be very different from 2017 if you do!)
I truly believer that inconsistency is the one thing that undermines a leader’s authority more than anything else. They can have all sorts of worts that people recognize and learn to live with over time. But, an inconsistent leader constantly has everyone off balance because no one ever knows what to expect. It’s creates unneeded anxiety…
I agree with you LaRae. And although I knew that before we moved overseas. It wasn’t something I thought about much. Our time overseas emphasized that lesson over and over and over again.
Excellent post, Chery! Being fair is critical for leaders to gain team members’ trust and respect. When I have not been treated fairly I ended up not working as hard as I could. I did not feel valued or empowered to put forth my best effort or talent. Crazy that when we see inconsistency we often become angry and just choose to take a back seat.
Thanks Chery!
Thank you Terri!
You make such a critical point. Why put forth your best effort in conditions that are constantly unfair?