Tag Archives: Character-based Leadership

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Let this be your resolution in 2015… “I SEE People”

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I spend several hours each week helping my young neighbors improve their English. Last week one of the girls brought a library book that she had chosen for a book report.

She chose the book because it was short – not because of the content. It was a book about an all black baseball team  in the 1940’s in America. (A land and a time she can’t relate to.)  …So as she read the book I had a lot of explaining to do.

And that opened the door to talk about how racism and perceptions impact individuals and our world.

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Band-Aids and EASY Buttons -Or- SOLUTIONS?

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An owner of a couple of small businesses is frustrated with dwindling profits.

He blames his staff, treats them badly, moves them to different locations, stalls their vacations and refuses to listen to their feedback.

The truth is:

  • He has been an absentee owner that has happily collected profits from the businesses while choosing not to be involved in day-to-day operations.
  • He hasn’t trained his employees or empowered them to make decisions.
  • He has not been engaged with his customers and doesn’t know what they value.
  • He hasn’t been proactive about growing his businesses or even keeping up with his competitors.
  • His prices are higher than the competition and his facilities are cramped, cluttered, outdated, and equipped with poor quality equipment and tools.
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I wanted to say yes, but I don’t trust you…

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Once upon a time, I worked with someone that had some great skills even though they made a lot of choices that I didn’t like, respect or trust.  (This person was smart, witty, and could be really fun, but repeatedly lied and manipulated and bullied others to get what they wanted.)

Years after we worked together, that person sent me an invitation to connect on LinkedIn.

  • If some time had not passed, I would have declined it instantly and been filled with tons of negative emotions as I did it.
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Executives: Do you not know? OR …Do you not care?

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Years ago I read a wonderful post by Ted Coine titled, Dear CEO:  Who tells you when your baby is ugly?

The post resonated loudly, because as an employee and as a customer I have wondered…  [Tweet “Do they not know, or do they not care?”]

Over the past 41 days, I’ve asked that question at an increasingly high level…